Your privacy matters to us. This Privacy Policy explains what personal data obc4d collects, why we collect it, how we use and protect it, and what rights you hold as a player based in Indonesia.
This Privacy Policy ("Policy") applies to all users of the obc4d platform accessible at obc4d.org ("Platform"), including all associated services such as sportsbook, live casino, slots, togel (Indonesia's traditional numbers lottery), sabung ayam (live rooster-fighting arena), and Andar Bahar. It describes how obc4d ("we", "us", "our") collects, processes, stores, transfers, and protects your personal data in the course of providing these services.
By registering an account or otherwise using the obc4d platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the obc4d platform.
This Policy should be read alongside obc4d's Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and obc4d. Capitalized terms not defined in this Policy carry the same meaning as in the Terms & Conditions.
obc4d collects the following categories of personal data in the course of operating the platform and delivering services to you:
Full legal name, date of birth, nationality, gender, and government-issued identification number (e.g., NIK from your Indonesian KTP — Kartu Tanda Penduduk — or passport number). This data is collected during account registration and the KYC identity verification process.
Email address, mobile phone number, and residential address in Indonesia (including city, province, and postal code). Contact data is used for account management, transaction notifications, and, where you have opted in, promotional communications.
Bank account details (account name, account number, and bank name — e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, transaction amounts in Indonesian Rupiah (IDR), and account balance records. obc4d does not store full credit card numbers on its servers — all payment data is handled via encrypted channels.
Bet history, game session logs (including session start and end times in WIB — Western Indonesia Time, UTC+7), win/loss records, bonus redemptions, wagering requirement progress, and responsible gaming tool usage (deposit limits applied, cooling-off periods activated, self-exclusion requests). This data is retained for regulatory compliance, fraud prevention, and responsible gaming monitoring purposes.
IP address, device type and model, operating system version, browser type and version, screen resolution, time zone setting, language preference, and unique device identifiers. Technical data is collected automatically when you access the obc4d platform and is used for security monitoring, fraud detection, and platform optimization.
Records of all communications between you and the obc4d support team, including live chat transcripts, email correspondence, and support ticket submissions. These records are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
Your opt-in or opt-out status for promotional emails, SMS notifications, and platform push notifications. obc4d will not send you unsolicited marketing communications if you have opted out, and you may update your marketing preferences at any time from your account settings page.
obc4d collects personal data through the following channels:
obc4d processes your personal data for the following clearly defined purposes. We do not process personal data for any purpose that is incompatible with those stated below without first obtaining your consent or having a separate legal basis to do so.
| Processing Purpose | Data Categories Used | Retention Period |
|---|---|---|
| Account creation and management | Identity, Contact | Duration of account + 5 years post-closure |
| Identity verification (KYC) and age verification | Identity, Financial | 5 years from verification date |
| Payment processing (deposits and withdrawals in IDR) | Financial, Identity | 7 years (financial record-keeping obligation) |
| Fraud prevention and anti-money-laundering (AML) screening | Identity, Financial, Technical, Gaming Activity | 7 years |
| Platform security and unauthorized access prevention | Technical, Communications | 2 years |
| Responsible gaming monitoring and intervention | Gaming Activity, Identity | Duration of account + 5 years post-closure |
| Customer support and dispute resolution | Communications, Identity, Financial, Gaming Activity | 3 years from resolution date |
| Bonus and promotion administration | Gaming Activity, Financial, Marketing Preference | Duration of promotion + 2 years |
| Marketing and personalized offers (opt-in only) | Contact, Gaming Activity, Marketing Preference | Until opt-out or account closure |
| Platform analytics and service improvement | Technical, Gaming Activity (anonymized) | 2 years (anonymized after 90 days) |
obc4d processes your personal data on one or more of the following legal grounds:
obc4d does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose:
Your financial and identity data is shared with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) solely for the purpose of processing your deposit and withdrawal transactions. Each provider handles your data under their own privacy policies and applicable Indonesian financial regulations.
Your identity documents and personal details are shared with accredited KYC verification and AML screening service providers for the purpose of fulfilling our identity verification obligations. These providers operate under strict confidentiality agreements and are prohibited from using your data for any purpose beyond identity verification on behalf of obc4d.
Certain technical identifiers (such as your anonymized player ID and session token) are shared with third-party game studios — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, and Spribe — solely for the purpose of delivering the game experience and recording game results. Game providers do not receive your full identity or financial data.
obc4d may disclose your personal data to competent authorities, law enforcement agencies, or regulators where required to do so by applicable law, by court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the rights or safety of any individual, or comply with a legal obligation. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of obc4d's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer, and the acquiring entity will be required to honor the commitments made in this Privacy Policy.
obc4d retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention periods for each data category and processing purpose are set out in the table in Section 4 of this Policy.
When your account is closed — whether at your request or by obc4d — your personal data is not immediately deleted. We are required to retain certain records (identity documents, transaction history, KYC files, and AML screening records) for a minimum of five to seven years following account closure to comply with financial record-keeping and anti-money-laundering obligations.
Gaming activity data used exclusively for responsible gaming monitoring purposes is retained for the duration of your account plus five years post-closure, to allow obc4d to respond appropriately if a self-excluded player attempts to re-register. Marketing preference data and non-essential cookies data are deleted promptly upon opt-out or account closure, whichever occurs first.
At the end of the applicable retention period, personal data is securely and permanently deleted from obc4d's servers. Anonymized or aggregated data that cannot be linked back to any individual may be retained indefinitely for internal analytics and service improvement purposes.
obc4d takes the security of your personal data seriously and has implemented a comprehensive set of technical and organizational measures to protect it against unauthorized access, loss, disclosure, alteration, or destruction. These measures include:
obc4d uses cookies and similar tracking technologies (including web beacons, local storage, and session tokens) to enable platform functionality, improve user experience, and support security and fraud prevention systems. The following categories of cookies are used on the obc4d platform:
| Cookie Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud prevention. These cookies are essential for the platform to function and cannot be disabled. | No — essential |
| Functional | Remembering your language preference, display settings, and recently played games to improve your experience on return visits. | No — legitimate interest |
| Analytics | Collecting anonymized data about how players navigate the platform to help obc4d improve page performance, identify technical issues, and optimize the user journey. | Yes — opt-in |
| Marketing | Tracking whether you arrived at obc4d via a promotional link, and measuring the effectiveness of marketing campaigns. These cookies do not transmit data to third-party advertising networks. | Yes — opt-in |
You may manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Disabling functional cookies may result in a degraded experience on the platform.
As a player on the obc4d platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account username and a clear description of your request. obc4d will respond within 30 days of receiving a verifiable request.
You have the right to request a copy of the personal data obc4d holds about you, along with information about how it is being used, who it has been shared with, and how long it will be retained.
You have the right to request correction of any inaccurate or incomplete personal data held about you. For identity data, corrections may require re-submission of supporting documentation through the KYC process.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. This right is subject to obc4d's legal retention obligations — data required for AML, KYC, and financial record-keeping compliance cannot be deleted before the applicable retention period expires.
You have the right to request that obc4d restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing and a determination of whether obc4d's legitimate interests override yours is pending.
Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON).
You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, on grounds relating to your particular situation; obc4d will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. You may withdraw marketing consent via your account settings page or by emailing [email protected].
The obc4d platform is strictly intended for adults aged 21 and over. obc4d does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the account registration and KYC process, and obc4d reserves the right to request proof of age documentation at any time.
If obc4d discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete all associated personal data to the extent not required for fraud investigation purposes, and void any funds or winnings held in that account. If you believe that a minor has registered an account on the obc4d platform, please contact our support team immediately at [email protected].
obc4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, obc4d will notify registered players by email to their registered address and/or by a prominent notice displayed on the platform for a minimum of 14 days before the changes take effect.
The "Effective Date" at the top of this Policy will be updated each time a revision is published. Your continued use of the obc4d platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must stop using the platform and may request account closure as set out in the Terms & Conditions.
We recommend that you review this Policy periodically to stay informed about how obc4d protects your personal data. The most current version of the Policy is always available at obc4d.org/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way obc4d handles your personal data, please contact our Data Protection team through the following channel:
obc4d's support team includes native Indonesian-speaking agents available around the clock, ensuring that players across Jakarta, Surabaya, Bandung, Bali, Medan, and all other regions of Indonesia can access help in their preferred language at any time.
Our Privacy Commitments
Six concrete commitments that define how obc4d handles every byte of your personal information.
Every data exchange between your device and the obc4d platform is protected by 256-bit SSL/TLS 1.3 encryption — the same standard used by BCA and Mandiri for their online banking services. Your data is never transmitted in plain text.
obc4d has never sold player data to advertisers, data brokers, or third-party marketing networks — and never will. Your personal information is used exclusively to operate your account and comply with regulatory obligations.
The identity verification process at obc4d is straightforward, documented, and completed within 1–3 business days. We clearly explain what documents are required and why, with Indonesian-speaking support available throughout the process.
You can access, correct, download, or request deletion of your personal data at any time through the account settings page or by contacting support. Your data rights are always available and always free to exercise.
obc4d retains your data only as long as legally required or operationally necessary. Marketing data is deleted immediately on opt-out. Financial records are retained for the minimum period required by AML and financial compliance obligations.
When you unsubscribe from promotional emails or disable marketing notifications, obc4d processes your opt-out within 24 hours. We do not send further marketing communications after opt-out, and we do not use third-party channels to circumvent your preference.
Your data is protected. Your rights are respected. Explore obc4d's full range of games — from football sportsbook and live casino to premium slots and more — knowing your privacy is our priority.